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Matrix absence management remote jobs8/25/2023 ![]() ![]() Strong communication skills both written and verbal. Other responsibilities may be assigned as needed. Must maintain a high level of confidentiality and abide by HIPPA rules and regulations. Responsible and accountable for maintaining and protecting personal, confidential claimant health information. ![]() Responsible for managing Performance Guarantees for assigned clients, and meet targeted metrics. Proactively engages in departmental trainings to remain current with all claim management practices. ![]() Maintaining departmental and policyholder expectations.Īdheres to compliance, departmental procedures, and Unfair Claims Practice regulations.Īctively contributes to, and maintains, customer service, quality and performance objectives. Interprets and administers contract provisions: eligibility and duration.Īccurately codes all system fields with correct financial, diagnosis and duration information.Ĭoordinates with other departments to ensure appropriate claims transition or facilitates timely return to work.ĭocument claim updates in the claim database ensuring accuracy. Investigates claim issues providing resolution within departmental and regulatory guidelines. ![]()
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